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We value our customers and their
privacy. All personal information is used to ensure efficient processing of your
order. This information is used by our staff for contacting and identifying
customers and their needs. We will not give, sell, rent, or loan any personally
identifiable information to any third party, unless we are legally required to
do so or you authorize us to do so.
Information Collection & Use:
Our site's registration form
requires users to give us contact information (like their name and email
address). The customer's contact information is used to contact the visitor in
the event of a problem when processing an order. For example, problems with
credit card verification, product availability, etc. Users have a choice of
receiving future mailings during the registration process.
Our site uses an order form for
customers to request information, products, and services. We collect visitor's
contact information (like their email address), and financial information (like
their account or credit card numbers). The customer's contact information is
used to get in touch with the visitor when necessary. i.e, in the event there is
a problem processing an order, corporate changes, or changes in privacy
practices. Financial information that is collected is used to bill the user for
products and services. The customer ID numbers are assigned to Web site visitors
to verify the user's identity and for use as account numbers in our record
system.
Security:
This website takes every
precaution to protect our users' information. When users submit sensitive
information via the website, your information is protected both online and
off-line. When our registration/order form asks users to enter sensitive
information (such as credit card number), that information is encrypted and
protected. While on a secure page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open, when you are just
"surfing".
If you have any questions about
the security at our web site, please send an e-mail to bmvintageshaving@live.com.
This website takes every
precaution to protect our user%u2019s information.
Our site uses an order form for
you to request information, products and services. We collect your contact
information, addresses emails, phone numbers and financial information.
Collected information is used only by BM Vintage Shaving to send information to
customers about their orders and special promotions by BM Vintage Shaving.
Information is also used for billing and to contact you if necessary.
Your personal information is secured via SSL (Secure Socket Layer) Technology
We will not sell or rent any personal information provided to us.
This site contains links to other websites, BM Vintage Shaving is not
responsible for the privacy practices or the content of that site.
SHIPPING
We ship worldwide.
Domestic
Orders are shipped from Palm Springs, California. In-stock items ordered usually
shipped the next business day. Mostly delivered within 2 to 6 business days
Shipping Charges are calculated at checkout. It is calculated by weight,
destination by the shipping carrier.
Ground Shipping is free on orders over $99.99 within the United States except
Alaska, Hawaii, Puerto Rico & Territories. When items are shipped, customers
will receive email, providing a tracking number for the package. Use that
tracking number to track your packages.
International
International shipping is processed in accordance with US Law and USPS
Regulations. Customers are responsible for any restrictions or prohibition,
taxes, duty or brokers fee in your country. We are not responsible for any
conflicting customs regulations imposed by the destination country. Once the
package has been shipped, customer will receive email, providing you a tracking
number for the package. This will allow you to track your package. Transit times
vary depending on destination and the method of shipment used. Mostly, within 6
to 10 business days.
Items containing alcohol may not
be shipped thru Air, will be sent thru land due to Federal Aviation Regulations.
Return Policy
If any reason you are not completely satisfied
with your purchase, you may return the item unused, in new condition, in
original packaging and factory sealed.
Returns must be received within 30 days from the date of purchase.
For health reasons we are unable to accept returns on used personal care
products such as razors and brushes.
Due to possibility of contamination and our inability to confirm that the
product is un-used , we are unable to return soaps, creams, lotion and other
toiletries and other related products that do not have secure tampered-proof
package seal.
Please email us to obtain a return authorization number. Provide us with all the
pertinent details, your order number, order date and reason for return.
Any payment made by PayPal we will cut PayPal processing fees from the total
amount.
15% Restocking Fee will be apply.
Please specify whether you like
refund or exchange.
You will receive a reply email
with your Return Authorization Number.
No credit will be issued to any
unauthorized return.
Please Note: Shipping charges are
not refundable unless the return is the result of our error. Priority Mail
Shipping and handling Charges will be applied to return orders that received
free shipping.
PRODUCT WARRANTY
Most of our product warranties
such as replacement or repairs are offered directly by the manufacturer.
Should you require warranty service, BM Vintage Shaving will assist you obtain
service from any of the manufacturer of our products.
No Sale to Minors
BM Vintage Shaving does not sell
products to minor. Anybody placing the order for any razor is certifying
that the recipient of the order is 18 years of age or older. These items should
be considered extremely sharp and capable of inflicting serious injury if not
handled properly.
BM Vintage Shaving assumes no responsibility for the mis-use of these items by
the recipient.
It is the responsibility of the purchaser to comply with all the federal, state
and local laws.
We reserve the right to refuse
any order.
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